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Thoughts By Thought Leaders bridges the digital divide between the web and business communities. Here you’ll find case studies, ideas and experiences that have helped organizations realize real business value in adopting or implementing advanced web practices in #UX, #IA, #CS and #WW.

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Debating with Conviction

January 1/2013

ux

In a world of such great uncertainty, why is not the evolution of our own thinking and the ideation of how we share ideas the highest of priorities? And by this I don’t mean evolving technologies but rather to question with conviction the diamond like resistance to change within organizations.

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Creativity… The Missing Link Between Data and Common Sense

October 30/2012

creativity ux

The following are slides and sources from my talk at the 3rd annual UX Camp Ottawa conference. Many thanks to volunteers and organizers for a wonderful experience!

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Why I’m Quitting School

September 18/2012

When I started my role as an information architect over six years ago, I read Rosenfeld and Morville’s polar bear book, which demonstrated through both the author’s credentials (MLIS degrees), and some of the works they cited (like Marcia Bates’ excellent berrypicking article about online browsing and search behaviours), that information science is foundational to the IA discipline. So, while I learned on the job, I also began studying toward an MLIS degree. My goal was to become a better practitioner. And I learned a lot from the readings that I did in the foundation courses.

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SPEC Work Is Not Spectacular

June 28/2012

Design ux value

Titles come and go in the design world. Today it is more important than ever to build strong relationships offline and start demonstrating our creative solutions to the business community.

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Learn. Share. Grow.

June 25/2012

storytelling ux

In retrospect, my early school years were rife with lessons not normally taught in the classroom, although I did not realize that at the time. Outside of the fun, games, and fights, (the latter I steered clear of because, for one, I valued my body parts) one that springs to mind is the difficulty in being accepted by a clique. I’m not aware of the dynamics of this particular sub-culture internationally, but in Jamaica, it’s one of the threads in society’s fabric. I learned quickly and painfully that I would never be popular, and observed the suspicion with which a

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